Cadence & Grit Privacy Policy
Effective Date: April 9, 2025
In Plain English
At Cadence & Grit, your privacy matters. We collect personal information to provide, improve, and personalize your experience — never to misuse it. We’re committed to transparency, security, and respecting your rights.
1. Who We Are
This Privacy Policy describes how Cadence & Grit (“we”, “our”, or “us”) collects, uses, and shares personal information through cadenceandgrit.com (the “Site”), our services, and communications (collectively, the “Services”).
By using the Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Services.
2. What Information We Collect
Information You Provide Directly:
– Creating an account (name, email, password)
– Making a purchase (billing/shipping address, order details, payment confirmation)
– Contacting customer support (email, messages)
– Signing up for our newsletter or promotional content
Information We Collect Automatically:
– Device and browser type
– IP address
– Site interactions (e.g., pages viewed, items clicked or added to cart)
– Referral source (e.g., social, ads, search engines)
Information from Third Parties:
– Shopify (our ecommerce provider)
– Payment processors (credit card info is never stored on our servers)
– Marketing platforms (email engagement, ad clicks)
– Analytics tools (Google Analytics, Meta Pixel, etc.)
3. How We Use Your Information
– Process orders and manage your account
– Communicate with you (order updates, customer support)
– Send promotional emails (with your consent)
– Show you relevant ads and content
– Improve our products, services, and user experience
– Prevent fraud and protect the Site
4. Cookies & Tracking
We use cookies to:
– Remember your preferences
– Track your interactions for analytics and advertising
– Improve performance of the Site
You can control cookies in your browser settings. For Shopify-specific cookie info, visit https://www.shopify.com/legal/cookies.
5. How We Share Information
We may share your personal information with:
– Vendors & service providers (e.g., shipping, payment processing, analytics)
– Marketing partners (for targeted ads, only where permitted by law)
– Legal authorities, when required by law
– Affiliates and business partners, for business operations
We do not sell your personal data for money, but may share certain data for personalized advertising (considered a ‘sale’ under some laws). You can opt out (see Section 9).
6. Children’s Privacy
We do not knowingly collect or sell personal information from children under 16 years old. If you believe a child has submitted data, please contact us and we will delete it promptly.
7. Data Retention
We retain personal data only as long as necessary:
– To fulfill orders or services
– For legal or accounting requirements
– To resolve disputes or enforce policies
Once data is no longer needed, it is securely deleted.
8. Security
We implement industry-standard security measures (SSL encryption, secure servers). However, no system is 100% secure. Please avoid sending sensitive info via unencrypted channels.
9. Your Privacy Rights
Depending on your location (e.g., California, EU), you may have rights to:
– Access personal information we hold about you
– Correct inaccurate personal data
– Delete your personal information
– Opt out of sale/sharing for targeted ads
– Limit use of sensitive information
– Withdraw consent where applicable
– Appeal a denied request
To exercise your rights, email us at [insert your privacy email address]. We may need to verify your identity first.
If your browser sends a Global Privacy Control (GPC) signal, we’ll honor it as a valid opt-out request (where applicable by law).
10. International Users
If you are outside the United States, your data may be transferred to and processed in the U.S. We use approved legal mechanisms (e.g., Standard Contractual Clauses) for international transfers where required.
11. Updates to This Policy
We may update this Privacy Policy as laws evolve or our practices change. The updated version will be posted here with a new “Effective Date.”
12. Contact Us
For questions or to exercise your rights, contact:
Cadence & Grit
Email: [email protected]